[TWEE] Lonton Layered Half-Zip Sweatshirt and Wide Banding Long Pants

On Tweemall, all orders can be delivered for free.Delivery takes 5~15 days from the date of payment confirmation. (Saturdays and holidays are excluded from the delivery date.) If the order volume surges, we will notify you in advance and contact you separately.In the case of bundled delivery, if there are delayed items in the warehouse, part of the delivery will continue. If you do not want partial delivery, please contact the customer center or the bulletin board and we will confirm it for you.The name of the consignee entered when ordering must be the same as the name of the actual consignee.We will send it by air express, and the delivery tracking can be confirmed in "Order Details Inquiry".(Payment Waiting → Payment Completed/Delivery Preparation → Delivery → Delivery Completed)

We offer a 7-day return policy, meaning you have 7 days to request a return from the date you receive your order.

Returned items must be in their original condition, unworn or used, with all tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.

Refund

We will notify you after receiving and checking your return and inform you whether your refund has been approved. If approved, we will automatically refund you via your original payment method within 3 business days. Please note that it may also take some time for your bank or credit card company to process and credit the refund.

If you have not received your refund after 15 business days of your approved return request, please contact us at business@tweemall.com.